Refund policy

Return Policy

We provide a 30-day return period. This means you may request a return within 30 days from the date your order is delivered.

To qualify for a return, the product must be in the same condition in which you received it: unworn or unused, with all tags attached, and in its original packaging. A receipt or other valid proof of purchase will also be required.

To request a return, please contact us at contact@funbee.store. Please be aware that returned products must be shipped to the return address provided by us. We will send this address to you by email.

If your return request is approved, we will provide you with a return shipping label and instructions regarding where and how to send your package. Products returned without first submitting a return request cannot be accepted.

If you have any questions about our return process, please contact us at contact@funbee.store.


Damaged or Incorrect Items

Please check your order as soon as you receive it and contact us promptly if the product is defective, damaged, or if you received an incorrect item. This allows us to review the situation and provide the most suitable solution.


Exceptions / Items That Cannot Be Returned

Some products are not eligible for returns, including perishable goods (such as food, flowers, or plants), personalized or custom-made products, as well as certain personal care products and cosmetics.

We also cannot accept returns involving hazardous materials, flammable liquids, or gases. If you are unsure whether a particular product is eligible for return, please contact us before sending it back.

Unfortunately, sale items and gift cards are also non-returnable.


Exchanges

The quickest way to receive the product you prefer is to return the original item. Once your return has been approved, you may place a new order for the desired product.


Right of Withdrawal for European Union Customers

In addition to the return conditions described above, customers whose orders are delivered within the European Union have the right to cancel or return their purchase within 14 days, without having to provide a reason.

The product must remain in the same condition as when it was received: unworn or unused, with its tags attached, and in its original packaging. You must also provide a receipt or other proof of purchase.


Refunds

After we receive and inspect your returned item, we will inform you whether your refund has been approved or declined.

If your refund is approved, the amount will be automatically returned to your original payment method within 7–15 business days. Please keep in mind that your bank or credit card provider may need additional time to process the transaction and make the funds available.

If more than 15 business days have passed since your refund was approved and you still have not received it, please contact us at:

contact@funbee.store