Shipping policy
Processing Time
All orders are prepared and processed within 2 to 5 business days. Please note that orders are not shipped or delivered on weekends or official public holidays.
During periods of high demand or an unusually large number of orders, processing and delivery times may take a little longer than usual. If a significant delay occurs, we will contact you by email to provide an update.
Shipping Costs and Estimated Delivery Times
Free shipping is available for all orders unless otherwise stated.
Estimated delivery times are:
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United States and Canada: 7 to 15 business days
Please note that actual delivery times can vary depending on your location, local postal services, customs procedures, and other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you can use the tracking link provided to monitor your package and check its delivery status.
Customs Duties, Taxes, and Import Charges
Funbee is not responsible for customs duties, import taxes, VAT, or any additional fees that may be imposed by the destination country.
Any charges requested by customs authorities or other local services during or after the shipping process are the sole responsibility of the customer.
Incorrect or Incomplete Shipping Address
Please carefully review your shipping information and make sure that your address is accurate and complete before submitting your order.
If a package is returned to us because of an incorrect or incomplete address supplied by the customer, any additional shipping costs required to resend the order will be the customer's responsibility.
Lost or Damaged Packages
If your package is lost during transit or arrives damaged, please contact us within 10 days of delivery at contact@funbee.store.
Our support team will review the circumstances and make every reasonable effort to assist you and determine an appropriate solution as quickly as possible.